Description based on Specified Commercial Transactions Law



Glastonbury Co., Ltd.

■Name of operation manager

Jun Sakuma

■Postal code



1-13 Kobunecho, Nihonbashi, Chuo-ku, Tokyo

■Telephone number (weekdays 11:00-18:00)


■Public email address (contact information)

■Explanation of charges other than product price

For purchases over 10,000 yen, we will cover shipping and settlement fees.

For purchases under 10,000 yen, a shipping fee of 660 yen will be charged.

(If shipping charges are incurred due to customer circumstances such as when returning goods, the customer will be responsible for paying the shipping charges.)

If you wish to ship overseas, please contact us separately.

Please contact us for overseas delivery.

■Defective product

1) We will accept size exchanges only if the product is in stock and unused.

If the item is out of stock, we will not be able to accept exchanges or returns, so if you are unsure about choosing a size, please check the inventory in advance.

2) If the customer wishes to exchange the product for any other reason, the return shipping fee will be borne by the customer.

3) We cannot accept exchanges in the following cases.

▪ Products that have been used once

▪ Products that have been scratched, damaged, or soiled by the customer.

▪ Products where some of the accessories are missing or damaged.

▪ Products that have been delivered for more than 8 days

■Sales quantity

The maximum amount that can be purchased in one order is 300,000 yen.

■Delivery period

We will ship within 3 days of receiving your order.

■Product shipping

The product will be shipped by Kuroneko Yamato.

The sender (requester column) will be listed as Glastonbury Co., Ltd.

If there is a delay in product delivery or the product is sold out,

We will contact you separately via email.